The One Minute Apology
Ken Blanchard author Margret McBride author
Format:Paperback
Publisher:HarperCollins Publishers
Published:2nd Feb '04
Should be back in stock very soon
The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors.
The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable – the fourth secret of the One Minute Manager – presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.
‘Read THE ONE MINUTE APOLOGY and discover a secret power that will make things better for you and the people you touch with your life.’ Deepak Chopra
ISBN: 9780007160068
Dimensions: 198mm x 129mm x 7mm
Weight: 92g
128 pages