Terms & Conditions

We are very lucky to receive an exciting range of signed stock and we love giving customers the opportunity to buy signed books from their favourite authors. However, signed first editions are not our speciality. On our website, we will specify in the product listing if a book is a first edition, and you can (pre)order these for collection or delivery as normal. Unfortunately, we are unable to search our stock for first editions, or hold first editions for customers.

For some signed titles, we make the decision to limit the amount of copies available per customer. We do this in instances where signed copies are very limited and in high demand. This is to ensure that as many customers as possible get the chance to buy a signed copy for the intended RRP. We reserve the right to cancel and fully refund customers who place several separate orders for books that we have set a purchase limit for.

We meticulously check books when they arrive in the shop for any damage. Any minor details which are not suitable on the basis of lowering collector value are not the responsibility of The Portobello Bookshop.

There are some great bookshops in the UK that are specialists in signed stock, e.g. Goldsboro Books. If your primary interest is acquiring pristine, signed collectors’ items, we definitely recommend checking with them!

Signed & dedicated items

Although we will try our best to honour specific dedication requests, it is ultimately the choice of the author what they write when coming to sign and dedicate books. We cannot be held responsible if the dedication is different from your original request, or if the author chooses not to write a particular dedication.

Our Portobello Bookshop Gift cards are valid for books, magazines, stationery, games, and any other physical product in store and on our website. They also have no expiration date!

For digital gift cards purchased via our website, these are delivered directly and immediately to the email address provided.

Please note, gift cards cannot be used to purchase more gift cards, or to purchase tickets to any of our events (any type of ticket option, for events held either in-store and external).

Gift card purchases are non-refundable, and we regret that we are unable to reimburse customers for lost cards. We recommend making a note or taking a picture of the code on the back of the card / in the digital gift card email.

Please note we only work with registered charities. We can provide registered charity numbers for any of our partners.

Tickets for our events are non-refundable. However, this does not apply in cases where there is a significant change to the event listing, or if we have to cancel or reschedule an event.