Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
Format:Paperback
Publisher:McGraw-Hill Education - Europe
Published:16th Sep '07
£9.99
Available to order, but very limited on stock - if we have issues obtaining a copy, we will let you know.
Perfect Phrases for the Right Situation, Every Time
Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
ISBN: 9780071493048
Dimensions: 206mm x 122mm x 13mm
Weight: 211g
240 pages