Surviving and Thriving in Higher Education Professional Services

"Surviving and Thriving in Higher Education Professional Services wonderfully discusses the theory and practice of professional services in universities, those essential and often overlooked colleagues who make higher education work. A great blend of pragmatism, advice and anecdotes that should be essential reading for everyone who works in universities."

Professor Damien Page, Deputy Vice-Chancellor, Buckinghamshire New University, UK

"Surviving and Thriving in Higher Education Professional Services offers candid personal insights and practical guidance, demystifying career progression in HE. With actionable advice and an accessible style, it’s an indispensable resource for HE professionals at any stage of their career."

Dr. Ella Popper, Head of Professional Development, Association of Higher Education Professionals (AHEP), UK

"Looking for a perfect blend of practical advice, vivid examples, and rich context? Surviving and Thriving in Higher Education Professional Services offers valuable insights and actionable steps, making complex concepts easy to grasp and apply in real-life situations."

Lesley O’Keeffe,Registrar, Brunel University and Professional Development Lead for the Academic Registrars’ Council (ARC), UK

"Higher education is a challenging environment but offers great opportunities for a wide range of careers. Surviving and Thriving in Higher Education Professional Services skilfully describes how to navigate the complexities and work successfully with academic and other staff to deliver great results.

Dr. Paul Greatrix,Registrar, University of Nottingham, UK

"A must-read for anyone navigating the professional services landscape in UK HE. Rachel’s empowering guide is packed with practical advice, real-life stories, and actionable strategies for achieving your career goals. Whether you're a newcomer or have been in the sector a while, add this to your bookshelf!"

Jonathan Dempsey, Association of Higher Education Professionals (AHEP) Trustee, UK

"Surviving and Thriving in Higher Education Professional Services: A Guide to Success is a welcome addition to the scant literature on higher education professional services careers and their management. This book is a reminder that working in higher education offers great personal and professional opportunities and job satisfaction. It is an excellent resource for staff, especially in their early career stages."

Michelle Gander, School of Business & Law, Edith Cowan University, Joondalup, Australia

[Quote taken from review in the Perspectives: Policy and Practice in Higher Education journal. The full article is available here: https://doi.org/10.1080/13603108.2024.2443660]

"A thoughtful and meticulous read, it offers practical advice, personal reflections, case studies and plenty of ideas for further reflection and staff development...While the book will be particularly valuable for early and mid-career professional staff, it is also a great read for leaders and managers entering the world of HE from other sectors, providing useful overviews of sector history, acronyms and hot topics....Rachel Reeds deserves congratulations for bringing together such a comprehensive guidebook, which would be a useful addition to any office bookshelf."

Helen Galbraith, Senior Pro Vice-Chancellor and Chief Operating Officer at the University of Chester.

[Quote taken from Association of Heads of University Administration Book Review. The full review is available here: www.ahua.ac.uk/opinion-post/book-review-surviving-and-thriving-in-higher-education-professional-services-a-guide-to-success/]