South Africa’s BPO Service Advantage

Becoming Strategic in the Global Marketplace

Leslie P Willcocks author Mary C Lacity author A Craig author

Format:Hardback

Publisher:Palgrave Macmillan

Published:12th Feb '15

Should be back in stock very soon

South Africa’s BPO Service Advantage cover

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

ISBN: 9781137474049

Dimensions: unknown

Weight: unknown

211 pages