Communicating Cyber Risk

"A clear and compelling case, based on the inside understanding of industry leaders, for why communication is so important for businesses, institutions and individuals facing the daily reality of cyber-risks." * Gordon Corera, co-host, 'The Rest is Classified' podcast and former BBC Security Correspondent *
"An excellent, accessible and very practical guide to the challenges of communicating about cyber, the dominant corporate risk of our time. It draws on the deep experience of the authors in presenting to boards, internal organizations and the public. Indispensable for anyone faced with making decisions about what to say and when, from building cyber resilience to handling incidents." * Robert Hannigan, Chairman, BlueVoyant International and former Director, GCHQ *
"Through comprehensive interviews, research and real-world storytelling, Nina Paine and Ashley Sweetman effectively capture the critical role that communications plays in cyber resilience, risk management and crisis response. A must-read for business executives, board members and public sector leaders." * Cherie McGuire, former Chief Technology Officer and Crisis Executive, SWIFT and former Group CISO, Standard Chartered *
"An important and timely book that correctly recognizes communication as a key component of cyber leadership. Essential reading for current and future leaders." * Ciaran Martin, Professor of Practice, Oxford University and former CEO, UK National Cyber Security Centre *
"A fantastic read. Nina Paine and Ashley Sweetman deliver a powerful blueprint that is as engaging as it is essential for leaders looking to navigate today's global cyber landscape." * Will Dixon, Senior Associate Fellow, RUSI *
"An essential guide for executives and cyber-security leaders. Practical and wide-ranging, this distills hard-won wisdom from the last decade of major cyber attacks and gives us a pathway to managing the next generation of cyber risk." * Seán Doyle, Director, Anti-Cybercrime, Crime Stoppers International and former Lead, Centre for Cybersecurity, World Economic Forum *
"The authors provide a comprehensive and pragmatic guide to cybersecurity professionals on how to improve a leadership skill that is every bit as critical as any technical understanding. Their focus on building trust and empathy, both in advance of and during a crisis, is spot on. Authoritative and timely." * Steve Hill, Honorary Professor, King’s College London and Former Group CISO, Credit Suisse *
"This book is chock-full of practical guidance, hard-earned lessons and real-world insights from seasoned professionals, making it an essential resource for communications cyber professionals, senior cyber leaders and board directors alike." * Samantha Finan, fractional CISO *
"The true cornerstone of cyber resilience is how we connect as human beings. This book brilliantly reframes communication from a 'soft skill' into a core operational control to drive alignment from the boardroom to the server room and right through the sharp end of a crisis. Grounded in trust and practical empathy, it's an indispensable read for the modern, human-centered leader." * Bronwyn Boyle, Chief Information Security Officer, PPRO *
"Decades of frontline experience from leading practitioners and executives distilled into concise, actionable communication techniques, focused on key scenarios where effective engagement matters. A new essential item for your cyber risk kit, whether you're facing your first significant incident, tuning up your senior stakeholder engagement or looking to hone your craft as a seasoned professional." * Lisa Fong, Chief Resilience Officer, DEFEND, and former Deputy Director-General Cyber Security, New Zealand National Cyber Security Centre *
"Relying on dozens of interviews with cybersecurity leaders, NinaPaine and AshleySweetman cover the essentials of cyber communication, risk, culture and crisis. A must-read for everyone from board directors and chief information security officers, to early career practitioners and students." * Jason Healey, Senior Research Scholar, Cyber Risk Studies, Columbia University SIPA and former Senior Cybersecurity Strategist, US Cybersecurity and Infrastructure Security Agency (CISA) *
"A book that tackles the hardest part of cybersecurity: that we have to live with risk and learn to communicate both challenges and solutions effectively. You know you are in good hands with experts like NinaPaine and AshleySweetman; they've done it all, and this book is an invaluable distillation of hard-earned wisdom." * Taylor Grossman, Director for Digital Security, Institute for Security and Technology *