E-Government for Public Managers

“I spent fifteen years in the government before coming to academia, and I can say that government and public administration is now wholly and completely ‘e-government’ from a practitioner’s standpoint.” -- Joe Lyons, director and assistant professor, Security and Strategic Intelligence Program, Saint Louis University
“Cropf offers demonstrated uses of Information and Communications Technology in the areas of budgeting, education, improved service delivery, as well as uses for local government. Cropf’s book is a definite read for any public manager.” -- Tim Bagwell, School of Social and Behavioral Sciences, Walden University
“Cropf’s text provides a useful compilation of insights into the promise and perils of ubiquitous information and communication technology in the public sector. It is a valuable addition to the library of those who seek to better understand concepts like ‘e-government,’ ‘Government 2.0,’ and ‘intergovernmental relations.’ . . . I can think of several courses in our Masters in Public Administration program where this would be a contribution. It would fit well in a special topics course and equally so in introduction to public administration.” -- George E. Reed, dean, School of Public Affairs, University of Colorado, Colorado Springs
“Robert Cropf offers an engaging and enjoyable text for students in public administration, public management, public policy, and nonprofit management. The text exposes students to emerging trends in e-government to help prepare them for careers in the modern public sector.” -- Bob Blankenberger, chair, Public Administration, University of Illinois at Springfield