Useful Complaints

With extensive qualitative and quantitative data collected in China, this book develops an informational theory to account for the coexistence of China’s resilient authoritarianism and its high decentralization.... Methodologically, Chen substantiates her points by detailed cases, in-depth interviews and statistical analysis of petitions.... Students, researchers, and teachers who are interested in the Chinese petition system would gain insights from this book. * China Information *
This is a well-researched and well-presented book. It is a systematic study on the government's use of petitions at both the national and local levels. Its claim that petitions contribute to regime stability or resilience in China is valid. Useful Complaints should be of interest to those who wish to understand how the government interacts with the people of China and how the Chinese political system is operated. * China Quarterly *
Chen’s important study...contribute[s] to our understanding of the petition system, and to the institutions and modes of Chinese governance as a whole. * Journal of Chinese Political Science *
The anthology edited by Brian Christopher Jones [Law and Politics of the Taiwan Sunflower and Hong Kong Umbrella Movements] and the monograph by Jing Chen provide authoritative case studies that illustrate both the possibilities and limitations of citizen action to shape government policy. Each book is a must for anyone concerned with the future of Taiwan, Hong Kong, and China. Each volume raises issues for other countries as well, including the United States. * Asian Perspective *
Useful Complaints embodies the best of cutting-edge research on contentious politics in China: fresh new data, mixed methods and extensive fieldwork. Chen skillfully combines qualitative comparative case studies with quantitative analysis of original datasets on petition mobilization. A great strength of Useful Complaints is in Chen’s meticulous research at the grassroots, which provides fresh new insights into how local governments cope with protests and, more importantly, why some local governments prove much more capable at the task of maintaining stability than others. Chen also sheds light on under-studied phenomena in contentious politics, such as why some villagers participate in collective petitions while others do not. Useful Complaints makes a compelling argument that the Chinese state proactively uses the petitioning system as a governance tool to promote the durability of CCP rule. -- Christopher Heurlin, Bowdoin College
This book offers a rich and clear analysis of how the Chinese state uses the petition system to achieve political responsiveness and hold local officials accountable. This is an important contribution to the debate on authoritarian resilience in China. -- Xi Chen, The Chinese University of Hong Kong
With a range of original qualitative and quantitative data collected from field work, Professor Jing Chen shows that China’s petition system plays a significant role in helping the government monitor local officials’ performance, gather inputs for national policy changes, and shift blame to local authorities, all of which contribute to the resilience of decentralized authoritarianism. This book is an important read for anyone interested in Chinese politics, petitions and protest, or authoritarianism. -- Haifeng Huang, University of California, Merced