The Art of Focused Conversation, Second Edition
More Than 100 Ways to Access Group Wisdom in Your Organization
R Brian Stanfield editor Jo Nelson editor
Format:Paperback
Publisher:New Society Publishers
Published:24th Oct '24
Should be back in stock very soon

The essential, bestselling guide to designing and leading useful and effective group conversations, now completely revised and updated.
The Art of Focused Conversation is the comprehensive, best-selling, practical guide to group communication and participatory decision-making. Based on over 60 years of meticulous research and proven science, this fully updated and revised edition includes 125 sample conversations that can be adapted to any situation.
Master conversation techniques that unlock group wisdom and drive better organizational decisions. Over 100 proven methods for facilitating productive discussions, resolving conflicts, and accessing collective intelligence in workplace teams, community groups, and family meetings.
Why Most Group Conversations Fail:
Without structure, group discussions drift, dominant voices take over, and valuable insights remain unshared. These facilitation methods ensure every voice is heard while keeping conversations focused and productive.
What You'll Master:
- Structured conversation frameworks that guide groups to clear outcomes
- Question sequences that draw out insights from quiet participants
- Conflict navigation techniques that transform disagreement into creativity
- Decision-making processes that build consensus while maintaining momentum
- Virtual meeting adaptation for remote and hybrid team environments
Professional Impact:
Leaders using these methods report 50% more productive meetings, higher team engagement, and faster problem-solving with better buy-in from all participants.
Transform meetings from time-wasters to breakthrough sessions. Essential for managers, facilitators, and anyone who leads group conversations professionally.
Lead a conversation that is focused, intentional, inclusive, and productive
—Martin Gilbraith, IAF Certified Professional Facilitator / Master, ICA Certified ToP Facilitator, Past Chair and board member, International Association of Facilitators
The gold standard in facilitation methods. I have used it in business for a quarter century.
—David G. Patterson, former 30-year CEO of Northwater Capital Management Inc., and founder and chair, Common Earth
This is a transformative guide for anyone dedicated to mastering impactful conversations.
—Manal Sayid, Lead Facilitator, Sayid Consulting; Regional Director, North America, International Association of Facilitators (IAF); and Board Member, Technology of Participation Network (ToP Network)
Jump-start your ability to apply this method and create conversations that matter.
—Harold Sahkoskwaientha Tarbell (Akwesasne Mohawk), ICAA Board Member, Tarbell Facilitation Network
A great addition to any facilitator's resource library.
—T. Duncan Holmes, certified ToP facilitator (CTF) and ToP trainer, and past Director, ICA Canada
Expanded by over one hundred pages, this edition offers state-of-the-art theoretical and practical knowledge on effective conversations.
—Robertson Work, nonfiction author and social/ecological activist, former UNDP principal policy advisor, NYU Wagner professor, and ICA executive director in four countries
I highly recommend this book to anyone who regularly engages with children, youth, or adults and would like to find ways to take conversations to a deeper level with empathy and thoughtfulness.
—Jennifer Chin, visual artist and educator
ISBN: 9781774060124
Dimensions: 229mm x 191mm x 19mm
Weight: 585g
368 pages
2nd Revised edition