Learning To Run - A Guide To Business Process Re-engineering

David Broadbent author

Format:Paperback

Publisher:Grosvenor House Publishing Ltd

Published:23rd Jan '12

Currently unavailable, and unfortunately no date known when it will be back

Learning To Run - A Guide To Business Process Re-engineering cover

David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: / No Cross-functional communication or co-operation. / No understanding of the end-to-end process / No ownership of the end-to-end process / Blame culture / Silo mentality / Resistance to change / Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.

ISBN: 9781908596901

Dimensions: 216mm x 140mm x 12mm

Weight: 283g

218 pages