Alan McKinlay Author & Editor

Alan McKinlay is Professor of Human Resource Management, Newcastle University Business School, UK. He has written extensively about long-run developments in industrial relations and work organization. He has contributed to journals such as Business History and Organization, among others. His most recent edited book is Creative Labour Working in the Creative Industries, with Chris Smith, which has gone into a second edition. Philip Taylor is Professor of Human Resource Management at Strathclyde University, UK. He is a world-leading expert on management strategy and work organization in call centres. He has written articles for the International Journal of Human Resource Management, Industrial Relations Journal, Human Relations, New Technology, and Work and Employment journals. He was the co-author of The Meaning of Work in the New Economy and co-edited Future of Worker Representation.