
Operations Management 2/e
4 authors - Paperback
£56.99
Ben Clegg is Professor of Operations Management and Systems Thinking and founder of the PrOH Modelling Methodology. His research has received millions of pounds of funding from industry and government that has recently focused on the digitalization of small-to-medium sized organisations. He has previously worked with larger international companies and their supply chains to improve lean six sigma, concurrent engineering, enterprise management, service delivery and technical innovation. He specialises in MBA teaching and supervising researchers. He has 100+ publications including articles in top journals, he is co-author of a leading textbook on Operations Management. He has been Visiting Scholar at Stanford University and a European Operations Management Association (EurOMA) committee member. He is an Advance-HE Fellow, Chartered Engineer and Fellow of the Institute of Engineering and Technology (IET). He has been Associate Dean for Business Engagement and Head of Departments at Aston Business School. He is Editor-in-Chief of the Systems Journal.
Krishna Chaitanya Balthu is a Lecturer in Operations Management and Systems Thinking. His work focuses on applying systems thinking to design and implement change in organisations. He spent over a decade as a practitioner, leading process improvement and change initiatives across knowledge-intensive firms. Drawing on this industrial experience, Krishna has led industry-academia collaboration projects that bridge research and practice. He predominantly works on funded projects enabling organisations to adopt digital technologies, circular economy principles, and systemic transformation using participatory approaches such as the PrOH Modelling Methodology. He has applied PrOH Modelling across diverse industrial contexts, enhancing and extending its application to deliver measurable impact. This body of work has featured in leading management journals and practitioner magazines. He is also actively involved in transnational education and capacity-building initiatives with India and Kenya, building collaborative learning and research partnerships. His teaching portfolio includes courses on Systems Thinking, Management Consultancy, and Business Model Innovation.