Laurie Young Author

Having held senior positions at BT, Unisys and PricewaterhouseCoopers, Laurie Young also founded, built and successfully sold a company. His writing combines practical experience with sound business thinking, drawing on his experience of developing Thought Leadership on: Privatisation, TQM, business process re-engineering, services marketing, value reporting and more. Laurie's previous books include: Marketing the Professional Services Firm, Business Development for Lawyers and From Products to Services.