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Nigel Hill Author

Nigel Hill, Bill Self, Greg Roche

The Handbook of Customer Satisfaction and Loyalty Measurement cover

The Handbook of Customer Satisfaction and Loyalty Measurement

2 authors - Hardback

£135.00

How to Measure Customer Satisfaction cover

How to Measure Customer Satisfaction

2 authors - Hardback

£200.00

How to Measure Customer Satisfaction cover

How to Measure Customer Satisfaction

2 authors - Paperback

£44.99

The Handbook of Customer Satisfaction and Loyalty Measurement cover

The Handbook of Customer Satisfaction and Loyalty Measurement

2 authors - Paperback

£36.99

The Mastery of Customer Service in Careers cover

The Mastery of Customer Service in Careers

3 authors - Paperback

£24.99