Nikki O'Keeffe Author

Nikki O'Keeffe is an internal senior facilitator for the Association for Talent Development. She is a dedicated training specialist who delivers a positive, memorable, and meaningful service that repeatedly exceeds learners' expectations.

Patty Gaul is a senior writer and editor for the ATD. In addition to serving as editor of TD at Work, she manages several columns for ATD's flagship publication, TD magazine, and writes content for TD.org.