Bookseller

The role:

We’re looking for a hardworking and motivated individual to join our team of booksellers on a part-time basis! We’re looking for someone with a love of books and an eye for detail, someone who takes pride in keeping bookshelves tidy and who has a warm and friendly approach to customer service.

This role will also entail processing orders that come in from our website meaning that the ideal candidate will be detail-oriented, analytical and able to process orders efficiently.

Good communication and the ability to work well within a small team are also key aspects of this role.

Roles & responsibilities:

• Helping customers on the shop floor, over the phone and via email
• Booking in and shelving stock, tidying shelves, merchandising
• Helping at events
• General upkeep of the bookshop including cleaning, dusting shelves, etc.
• Writing book recommendations for the shop floor, website and newsletter - and giving book recommendations in person to customers!
• Assisting the website co-ordinator in processing orders from our website

Key requirements:

• Previous experience in customer facing roles e.g. retail, hospitality or service industry
• Positive and outgoing manner when dealing with customers
• Excellent communication skills
• Keen interest in books and in independent bookselling
• Ability to work well in a small team and to think proactively about ways to engage with and support colleagues, sense of initiative
• Excellent writing skills – all staff are involved in writing about books as well as responding to customer inquiries in writing
• At ease with Google Drive and social media platforms
• Ability to work well during busy periods such as Christmas, when all of the team are required to work across many aspects of the shop

Desirable experience:

• Some experience working in a bookshop and with stock management software
• Experience working with e-commerce platforms
• Experience with social media platforms
• Illustration / design abilities (InDesign, Photoshop, etc.)

Points to note:

• The job entails lifting boxes of books and other items, as well as tables and chairs during events prep

How to apply:

Please apply by sending a CV and cover letter (no longer than a single side of A4 at size 11 font) to: [email protected]. Please address your email to Selena.

Please note when you send your application you will receive an automated response from us confirming we have received your email. As we receive a high volume of applications to job postings, we unfortunately cannot reply to each applicant individually. If you receive an automated reply from us that is confirmation we received your documents without error. If we’re looking to arrange an interview we will contact you directly within 7 days of the closing date for applications. If you do not hear from us to arrange an interview we thank you for taking the time to apply!

The closing date for applications is 23rd June at 17:00pm, we cannot accept applications after this time.