Digital Multilingualism and Platform Governance

This Element explores how tech platforms marginalize speakers of non-dominant languages and advocates for fairer language governance.

As custodians of global public discourse, transnational tech platforms govern who may speak, to whom, and how. Their decisions can harm minoritized language speakers. This Element outlines how these communicative gaps lead to dire consequences and probes digital linguistic inequalities. This title is also available as Open Access on Cambridge Core.As custodians of global public discourse today, transnational tech platforms govern who may speak, to whom, and how. While they have helped document and revitalize minoritized languages and connect diasporic communities, they also make language-related decisions that can disproportionately disadvantage speakers of those languages. On platforms like Facebook, non-English users navigate a linguistic environment where content moderation is often severely under-resourced compared to that available to English speakers. They may not receive warnings about disinformation or disturbing content, may not be told about what rules apply, and may have their content wrongly removed – or violating content left untouched – because neither human moderators nor automated systems can understand their language. This Element examines forms of global linguistic justice that platforms create and reproduce, highlighting a critical yet underexplored dimension of structural inequality in contemporary platform governance. This title is also available as Open Access on Cambridge Core.